A fact of life is that you can't please everyone - no matter how hard you try. In fact, if you try to please everyone, you'll end up making most of them unhappy. That's ironic, I know. But it's hard to argue with reality. A business, though, must have as its goal the objective to please everyone they do business with. And therein lies the key; i.e., "everyone they do business with." As a business, you have both the right and the obligation to choose who you do business with. You must choose only those customers that avail you of the opportunity to (1) actually solve their problem and (2) make them happy during the process. Not all problems or circumstances avail you of doing that.
For example, if your company is focused on commercial flat roofing in Denver and someone calls upon you to do residential shingle work in Oregon, that's just not going to work. If you tried to make that homeowner in Oregon happy by taking on that work, you'd end up displeasing them significantly because your company just wasn't set up to service that kind of work that far away. So in that case, you have to say "no."
So it is with us. RTN Roofing is focused on commercial flat roof work, roof restorations, and single-ply roofing solutions. This focus has allowed us to be the best at what we do. We consider ourselves the flat roof experts of our industry. We have an A-Plus rating with the Better Business. And as the partial sampling of positive customer responses on this page indicates, our customers are very happy with us. This is not to say that we are perfect? By no means! But we are also not in a learning curve either. We've been there, done that, and have done it for a long time. Any misstep is corrected with promptness and professionalism. But our policy is to get it right the first time. After all, if you have the time to do it twice, then you have enough time to get it right the first time.
Don't take chances with your next commercial roofing project. Choosing the wrong roofing contractor can be disastrous - not only to your roof, but also to your finances. RTN Roofing has answered the call to provide exceptional customer service. But our customer service credentials are not the only reason to choose us for your next commercial roofing project. Learn what else separates us, and let us earn your business. You'll be glad you did.